Oct 28, 2009 Comments
How Google Wave can turn journalism’s mysteries back into puzzles thanks to the wisdom of crowds
Like most self-important members of the media I’ve been thinking a lot about the future of journalism and the role of the journalist. Now, let’s imagine that Apple’s iFixeveryindustry slate doesn’t cure all the media’s ills and realise that some thinking needs to be done.
After a recent meeting with news aggregator Daylife I’ve been doing a lot of thinking about how being a good curator of experts is possibly the best weapon a journalist has to use. As more information becomes publicly available we don’t need Woodwards and Bernsteins to unearth smoking guns, we need more people to process and explain the relevance of all that data.
As Malcolm Gladwell points out, the delay in exposing Enron’s financial mess wasn’t due to malpractice, deceit or lack of information. The important numbers were all out there for public consumption, but nobody had connected the dots. You don’t need to be a wood expert to complete a jigsaw any more than Jonathan Weil needed to be an accounting whizz to break the Enron story in the Wall Street Journal – you just need to know who to speak to.
And as Nick Davies says in Flat Earth News, the reason journalists miss out on so many interesting stories isn’t always because the government witholds information. On the contrary, it’s often because governments release too much information to be properly processed.
But with a motivated and mobilized group of experts, the information can be crunched. And for once, I won’t use Wikipedia as an example of crowdsourcing done good. Just look at the Guardian’s work in outsourcing the processing of the MPs’ expenses data to its readers to consume and hunt out irregularities. This task would have taken their journalists months to sort through and find the story, but not any more.
Imagine next time a mass of data becomes available and it is put in a Google Wave. What if Weil could have done that with Enron’s accounts, inviting tax experts and students to help sort through it, editing, highlighting and adding any useful information? Or, to use a more banal example, what if a motoring correspondent covering a motor show shared his article with expert bloggers from all the relevant subject areas before it was put in the page?
No one journalist can know everything about their beat or subject, they need – and should seek – help. And this goes beyond gathering quotes. A hatchback loving blogger could chip in and correct any mistakes about his subject area. Likewise, a motorbike expert could speak up, making the piece more rounded, accurate and appealing to readers.
There is a big difference between a puzzle and a mystery and how they’re solved. Puzzles have bits of information missing that need to be found. Mysteries are usually more complex, needing an improvement in the exchange and understanding of existing information rather than more facts and figures that could actually cloud matters. If Wave’s technology can help the flow of information and let journalists focus on the puzzles, then we can focus on what journalism is actually good at. Have I missed anything out of this blog post? Of course I have.
By @jamesseddon
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